Laurie Norman

Focal Research is dedicated to evidence-based decisions making, honest communication and finding creative solutions for their clients to help them effectively and efficiently meet their goals while reducing their risk. I first met the Focal Research team in 2005 when I had the privilege of working with them from a responsible gambling perspective on the application of quantitative player analysis in a land-based casino environment. It was clear they had a true passion for player protection and an extensive knowledge of player analysis, responsible gambling and safer gambling practices. Since those early days the Focal Research team has continued to advance their expertise and I have always been impressed by their level of integrity and commitment to excellence.

Laurie Norman