ALeRT™ BETTOR Protection
A Focal Research Consultants Limited Product
A Focal Research Consultants Limited Product
Hello,
Welcome to the March 2022 edition of the Focal Points ALeRT newsletter.
Over the past year, we consulted with operators, regulators, and others to make sure ALeRT continues to meet your current and evolving player protection needs. Thank you to everyone who provided input. We hope you are excited by the changes added to ALeRT to support player safety and responsible gaming for your business and your customers.
Read on to see key milestones, plus a look at what’s coming soon for operators and other new developments.
Development is underway for an app to support staff in using ALeRT on the go. This new app will let staff monitor interaction targets, log customer interactions, and complete the interaction survey on the fly using mobile and digital devices. We will update you as more details become available.
Focal is launching a new website in early Q2 to give you easy access to our research, reporting and resources. Looking forward to your feedback.
We hope you will pass this along to your colleagues, and please let us know if you have any questions or would like to get in touch.
Sincerely,
The Focal Research Consultants Team
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